Refund & Chargeback Policy

💰 Refund Policy

Customers may request a refund within seven (7) calendar days of delivery for eligible products. To qualify, items must meet the following conditions:

• Unused: Products must not have been used or opened
• Original Packaging: Items must be in their original packaging with all tags and labels attached
• Resalable Condition: Products must be in resalable condition

📦 Return Procedure

To initiate a return, customers must follow these steps:

1. Contact Customer Support: Reach out to our support team before initiating any return
2. Receive Confirmation: Approved returns will receive written confirmation
3. Follow Instructions: Return instructions will be provided with your confirmation

Note: Returns initiated without prior authorization may not be accepted.

🛡️ Chargeback Prevention

JAGS Global Tech LLC maintains comprehensive records to minimize disputes and chargebacks:

• Accurate transaction records
• Order confirmations sent via email
• Shipment tracking information
• Complete customer communication logs

🔒 Fraud Prevention

The Company employs advanced security measures to protect both customers and the business from unauthorized transactions:

• Secure payment gateways with encryption
• SSL/TLS encryption protocols
• Advanced fraud detection tools
• Real-time transaction monitoring
• Address Verification System (AVS)

⏱️ Refund Processing Time

Approved refunds will be processed within 5 to 10 business days back to the original payment method.